Privacy Policy
Privacy Policy
At Ardù Creations (Pty) Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We may collect the following personal information:
- Personal Details: Name, email address, phone number, and delivery address.
- Order Information: Products purchased, payment method (processed securely by third-party payment providers), and shipping details.
- Communication Data: Messages or inquiries sent through our website, email, or WhatsApp.
- Website Usage Data: Cookies and tracking information (non-personal) to enhance user experience.
How We Use Your Information
We collect personal data to:
- Process and deliver your orders.
- Communicate with you regarding orders, promotions, or customer support.
- Improve our products, services, and website experience.
- Comply with legal and tax obligations.
Data Protection & Security
- We implement strict security measures to protect your personal data.
- We do not sell, trade, or share your personal information with third parties, except as necessary to process payments and deliveries.
- Payment transactions are securely handled by Payfast and are not stored by us.
Third-Party Services
- We may use third-party services (such as couriers and payment processors) that require limited access to your personal data.
- These third parties are obligated to protect your information and use it only for service-related purposes.
Cookies & Website Tracking
- Our website may use cookies to enhance user experience and analyze website traffic.
- You can disable cookies in your browser settings, but some website features may be affected.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Opt-out of marketing communications at any time.
Changes to This Privacy Policy
We may update this policy as needed, and changes will be reflected on this page.
By using our website, you agree to this policy and any updates.
Contact Us
For privacy-related questions or requests, contact us at:
📧 Email: ardu.resin@gmail.com
📞 Phone: 073 621 0099
By using our website, you consent to the terms outlined in this Privacy Policy.
